Introduction

Welcome to Baptizo. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we handle your personal data, your privacy rights, and how the law protects you.

This policy applies to all visitors, users, and others who access the platform, regardless of their location. By using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect and process the following categories of data:

Personal Identifiers: Such as name, email address, phone number, billing address, and any other identifying information you provide.

Usage Data: Information about how you use our platform, including pages viewed, interactions, clicks, time spent on certain features, and user behavior.

Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone setting, browser plug-in types, device identifiers, operating system and platform, and other technology on the devices you use to access our platform.

Payment Information: If you make a purchase, we may collect payment card details and transaction information (processed via third-party payment providers). We do not store full payment card numbers.

Audio Data: If applicable, we collect the content you upload, such as audiobooks or recorded narrations.

Geolocation Data: General location information (non-specific), determined by your IP address, to provide you with region-specific services and content.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our platform, ensuring functionality and performance.

To notify you about changes, updates, or enhancements to the platform.

To provide personalized services, including tailored content and recommendations.

To provide customer support, including responding to inquiries and resolving issues.

To improve our platform by gathering insights through analytics and usage data.

To monitor the usage of our platform and protect the security and integrity of our systems.

To process payments and manage transactions.

To detect, prevent, and address technical or security issues.

To comply with legal obligations and law enforcement requests, including fraud prevention and enforcing our terms of service.

Legal Basis for Processing

We process your personal data under the following legal bases:

Performance of a Contract: When processing is necessary to fulfill a contract with you, such as providing access to audiobooks or other services.

Legitimate Interests: For purposes such as improving our services, maintaining security, and personalizing user experience.

Consent: Where required by law, we will obtain your consent for specific processing activities, such as marketing.

Compliance with Legal Obligations: When we are required to comply with a legal obligation, including financial regulations or responding to legal processes.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period depends on the type of data and the purpose for its collection.

When we no longer need to process your personal data, we will either delete or anonymize it, or if this is not possible (for example, because your personal data has been stored in backup archives), we will securely store your personal data and isolate it from any further processing until deletion is possible.

Your Data Protection Rights

Depending on your location, you have the following data protection rights under applicable law:

Access: You have the right to request access to the personal data we hold about you.

Rectification: You can request the correction of any inaccurate or incomplete data we hold about you.

Erasure: You may request the deletion of your personal data, subject to certain exceptions (such as compliance with legal obligations).

Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.

Object to Processing: You can object to certain types of processing, such as marketing activities.

Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you, in a structured, commonly used format.

Withdraw Consent: If we are processing your personal data based on consent, you can withdraw it at any time.

You can exercise these rights by contacting us at hello@baptizo.io. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our platform. Cookies help us understand user behavior, personalize your experience, and enhance platform functionality.

You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the platform.

Third Parties

We do not sell your personal data to third parties for marketing purposes. However, we may share your data with trusted service providers who assist us in operating our platform, conducting our business, or serving our users, provided that these parties agree to keep this information confidential.

Examples of third-party services include payment processors (e.g., Stripe), cloud hosting providers, and analytics platforms.

We may also share data to comply with legal obligations or to enforce our rights.

Security

We have implemented security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, firewalls, and secure access protocols.

While we strive to protect your personal data, please note that no system is 100% secure. Transmission of data over the internet carries inherent risks, and we cannot guarantee its absolute security.

International Transfers

Your personal data may be transferred to and processed in countries other than your own, where data protection laws may be different from those in your country. If we transfer your data outside of your jurisdiction, we will ensure that adequate safeguards are in place to protect your data, such as standard contractual clauses or similar mechanisms.

By using our platform, you consent to the transfer of your data to countries outside your country of residence, including the United States.

Children's Privacy

Our platform is not intended for use by children under the age of 13 (or the minimum legal age in your jurisdiction), and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such data.

Updates To This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through a notice on our platform prior to the changes becoming effective. The 'Last Updated' date at the top of this document reflects the latest version.

You are encouraged to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, please contact us at hello@baptizo.io.